FAQs

Below are some common questions.  If you have a specific question you need answered, please contact us by email or phone.  

01

How do I make sure the course I take is approved by my district?

Most school districts have procedures to approve in-service credits to be taken. Contact your district for their procedure. Most districts will require basic information, such as the website or name of the company you are taking the courses from and a course description for the course that you want to take. Contact us if your district needs additional information; we’d be happy to help.  

02

Can I take your courses for CTLE? 

At the moment, we are an in-service online course provider only. We hope to be CTLE approved soon. There are no CTLE or graduate courses offered through our website at this time.   

03

Can I purchase the “2 course” or the “3 course” option and take classes in different sessions?

Yes. Your extra class purchases can be used for an entire calendar year from the date of purchase. For example, you can save money by purchasing our “3 course” option and taking one course in the summer session and then taking the other two courses in the fall session. Make sure to email us and let us know you will be taking the other courses in the upcoming sessions. If you don’t use your classes in a calendar year from your date of purchase, unfortunately, they will expire.   

04

What if my district requires a certificate of completion with a seal? 

After submitting all of your assignments and finishing the course, we will email you a certificate of completion that you can submit to your district. If you need a certificate with a seal, we can mail it out to you at the completion of the course for a $10 fee. Contact us for details. 

05

What is your refund policy? 

We recommend that anyone registering for our online in-service credits get prior approval from their district. Because of this, once you register and pay for a class, you’ll have to take and pay for that class. In the unusual circumstance where a participant is unable to take a class they have signed up for, the participant must email and notify us before the end date of the class that the participant registered for. If properly notified before the end date of the class, we will then take your payment and apply it to another class of your choosing in the next available session. If the participant fails to notify us within that time frame, unfortunately, no refund or transfer will be given. 

If the participant needs a refund for whatever reason, the fees that DedicatED PD pays the credit card companies/PayPal/Venmo for refunds will be deducted from the original payment amount.

Contact us by clicking the button below if you have additional questions related to refunds and returns.